Terms and Conditions 866 — Complete Platform Usage Guide

These Terms and Conditions ("Terms") govern your use of the 866 platform, accessible via our official website. By accessing, registering, or using any part of this platform, you confirm that you have read, understood, and agreed to be fully bound by these Terms.

866 reserves the right to modify, add, or amend these Terms at any time without prior notice. The latest version will always be available on this page along with the date of update. Continued use of the platform after any amendments constitutes acceptance of the revised Terms.

To register and use the 866 platform, you must meet all of the following eligibility requirements:

• Aged 18 years and above at the time of registration.
• Not prohibited by the laws of your country or region of residence from using online entertainment services.
• Register only one account per individual only. Multiple account registrations by the same individual are strictly prohibited.
• Providing accurate, truthful, and complete personal information during registration and throughout the identity verification (KYC) process.
• Not currently subject to a self-exclusion ban or any restriction imposed by the platform.

866 reserves the right to request proof of identity, address, or age at any time. Failure to complete the verification request within the specified timeframe may result in the account being suspended or closed.

Each user is fully responsible for the security of their login credentials — including username and password. You are advised to:

• Using a strong, unique password that is not used on any other platform.
• Enabling two-factor authentication (2FA) for an added layer of security.
• Do not share your login credentials with anyone, including family members.
• Notify 866 immediately if you suspect your account has been compromised.

866 shall not be held liable for any losses resulting from unauthorized access caused by a user's negligence in securing their account. All activity carried out through your account is your sole responsibility.

The 866 platform supports a variety of payment methods suited for users in Malaysia, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost. All deposit transactions are processed in Malaysian Ringgit (MYR).

• Minimum and maximum deposit limits vary by selected payment method. Current limit information is available on the Deposit.
• Deposited funds will be credited to your account within the timeframe specified for each payment method — typically within seconds to a few minutes.
• All successful deposits are final. Deposit refunds will only be considered in cases of verifiable technical errors.
• Users are responsible for ensuring they use valid payment methods registered in their own name.

Users may request a fund withdrawal at any time, subject to the following conditions:

• The account must have completed the full identity verification (KYC) process.
• No active investigation relating to the account or any suspicious activity is currently ongoing.
• All wagering requirements for received bonuses must be fulfilled before a withdrawal is processed.
• Minimum and maximum withdrawal limits apply based on the selected withdrawal method.

Withdrawal processing times depend on the chosen method and internal verification process. 866 strives to process all eligible withdrawals within the timeframe stated on the Withdrawal. 866 reserves the right to request additional supporting documents before approving any withdrawal that exceeds a specified amount.

All bonuses and promotions offered by 866 are subject to the specific terms set for each offer. General bonus terms are as follows:

• Each bonus may only be claimed once unless otherwise stated in the relevant promotion's terms.
• Bonuses cannot be directly converted to cash — they must first be played through in accordance with the specified wagering requirements.
• Wagering requirements will be clearly stated in each offer. Failure to meet the requirements within the specified period will result in the bonus and any associated wins being forfeited.
• 866 reserves the right to void any bonuses and related wins if there is evidence of promotion abuse, including the use of multiple accounts or wagering strategies deemed fraudulent.
• Certain promotions may be limited to specific deposit methods, games, or time periods.

All games available on the 866 platform are operated by internationally accredited software providers with independent certification. Specific rules for each game can be found within the game interface itself.

• All game results are final. Any dispute regarding game results must be submitted within 7 days of the date of the incident.
• In the event of a technical disruption or disconnection during a gaming session, 866 will attempt to restore the state to the last status confirmed by the server.
• The use of third-party software, automated bots, or any unfair method to gain an advantage in games is strictly prohibited.
• Minimum and maximum betting limits for each game are as displayed within the game.

Users are required to conduct themselves in a reasonable and respectful manner toward the platform and other users. The following actions are strictly prohibited and may result in immediate account closure:

• Providing false or misleading information during registration or the verification process.
• Engaging in any form of fraud, money laundering, or other illegal activities through the platform.
• Attempting to exploit any technical vulnerabilities, bugs, or system errors to gain an unfair advantage.
• Posting offensive, threatening, or harmful content toward other users.
• Using the platform for purposes other than personal entertainment — including unlawful business operations or fund laundering.
• Any attempt to access another user's systems, databases, or accounts without authorization.

866 reserves the right to pursue legal action against users involved in illegal activities or those that cause harm to the platform or other users.

866 uses 256-bit SSL encryption to protect all data transmitted between your device and our servers. Two-factor authentication (2FA) is available and strongly encouraged for all accounts.

Your personal data is collected and processed in accordance with our Privacy Policy, which applies alongside these Terms. In summary:

• Your information will not be sold or shared with third parties for marketing purposes without your consent.
• Data may be shared with the relevant authorities when required by law.
• You have the right to request access, correction, or deletion of your personal data by contacting our team.
• The KYC process is mandatory for anti-money laundering (AML) compliance and know-your-customer (KYC) purposes.

For full details on how we handle your data, please refer to Privacy Policy ours.

The 866 platform is provided "as is" and "as available". While we strive to keep the platform running smoothly at all times, we do not guarantee that:

• The platform will always be available without interruption or free from technical errors.
• All information displayed is accurate and up to date at all times.
• The platform is entirely free from viruses or other harmful components.

To the extent permitted by law, 866 shall not be liable for any indirect, incidental, or consequential losses arising from the use of the platform, including but not limited to loss of profits, data, or goodwill.

866 reserves the right to temporarily suspend or close any user account under the following circumstances:

• Failed identity verification or inconsistent information found.
• Suspicious activity or conduct that violates these Terms is detected by our monitoring system.
• Requests from legal authorities or regulatory bodies.
• User requests account closure for personal reasons or as part of a responsible gaming program.

When an account is closed at the user's request, any eligible balance (once all bonus terms have been met) will be processed for withdrawal following standard procedures. Accounts closed due to a breach of Terms may not be eligible for a balance refund.

866 reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated via a notice on the platform or by email to registered users. It is the user's responsibility to review these Terms periodically.

If any provision of these Terms is found to be invalid or unenforceable under applicable law, that provision shall be deemed severable and shall not affect the validity of the remaining provisions.

The last updated date of these Terms is as displayed at the top of this page. Continued use of the platform following any amendments constitutes your acceptance of the revised Terms.